Selecting a Rental Management Solution that Supports the Entire Team
Owners & Management
Leadership buy-in is absolutely essential, whether that's heads of departments, or business owners, employees are more likely to change their workflow if the importance of doing so is emphasized from the top down by forward-thinking professionals. Whether it's the ability to add and delete users where fit, full accountability across the team, being able to see your overall profitability made on jobs, or providing an overall better service, it's important that you are gaining value from implementing the software into your business and that it can handle your key requirements.
of global workers believe technology advances enable them to be more productive.
Sales & Marketing
The Sales department are often the first point of contact for any inquiry that comes in, as well as conducting follow ups with potential customers that have shown interest in your service. If the team are comfortable working their way around the system, knowing they're quoting for products that are available on the dates requested, they'll be able to secure custom straight away, increase future bookings and boost sales revenue. The Marketing team may want to import/export data including email addresses to market to through MailChimp, or other email platforms and both will want to create activities and reminders for themselves or colleagues within the system, streamlining communication and increasing productivity.
Activities have been created in Current
Warehouse & Operations
The Warehouse and Operations team need a software that speeds up the warehouse process, to get the right gear out in good time. Having the jobs up on a big screen in the warehouse gives the team an immediate overview of what gear needs to be picked and prepped on that day. Things can often change at any time on an order, so the flexibility to scan additional items at any stage is crucial in this workflow. Collaboration between multiple colleagues, speeds up the picking, prepping and booking out process, ensuring the right products are being delivered in good time as promised.
Products have been added into Current
Labor & Services
You may want the flexibility to increase or decrease user accounts depending on how many people will be using the system during different seasons. Assigning technicians, engineers or riggers to bookings and informing them via an iCal feed, giving them a charging rate for their service and making sure the right people are qualified and booked onto each job, is vital for this rental industry, ensuring there are no conflicts in calendars or diaries. It's not always just the products that are accounted for on jobs, it's the services that come with them too.
iCal Feed requests per year in Current
Accounts & Finance
Whether it's creating part-invoices to take deposits, recording payments, or integrating with your chosen accounts package, every accounts department has their own list of requirements. Adopting new technologies can be a daunting prospect, but resistance is often due to a fear of the unknown. Reassurance that tasks can still be completed and support is available at the end of the phone will make the transition much smoother and pain-free. There are often free trials of accounts software, as well as rental software available, so encouraging the team to have a play around with the systems, allows them to feel involved in the process and more comfortable and confident about the change.
People use Xero or QuickBooks to manage their accounts